Archive PCCS News
- 22 March 2010
Commissioner calls on ACPOS to develop national guidance on complaints recording
John McNeill, the Police Complaints Commissioner for Scotland, is looking to ACPOS to lead on the development of comprehensive, national guidance on how complaints about the police are recorded.
- 20 February 2010
Learning the lessons
In the latest set of complaint handling reviews, the Police Complaints Commissioner for Scotland has asked Central Scotland Police to review its Appropriate Adult Policy, specifically whether its current definition of "vulnerable adult" remains suitable.
- 5 February 2010
PCCS publishes first complainant’s satisfaction research report
John McNeill, the Police Complaints Commissioner for Scotland (PCCS) is to take a twin pronged approach to addressing areas of concern highlighted in its first independently conducted complainant satisfaction survey published today (5 February 2010).
- 1 February 2010
Police Complaints Commissioner has the last word
Anyone who makes a complaint about the police in Scotland will now automatically be given contact details for the Police Complaints Commissioner for Scotland, when the police investigation is completed.
- 21 January 2010
Poor communication masking good practice by police, according to PCCS
The latest batch of eleven complaint handling reviews published today [Thursday 21 January] by John McNeill, the Police Complaints Commissioner for Scotland, show that the police are letting themselves down by not communicating effectively with the public
- 20 January 2010
PCCS responds to SPPF annual report
Responding to the publication of the Scottish Police Performance Framework annual report published this week, John McNeill the Police Complaints Commissioner for Scotland welcomed the inclusion of data on police complaints.
- 22 December 2009
Public accessibility to police complaints handling "essentially sound"
A report published today (23 December) by John McNeill, the Police Complaints Commissioner for Scotland (PCCS), gives Scotland's eight police forces' an assurance level of "substantial". The rating is in relation to the visibility and accessibility of the
- 14 December 2009
ACPOS response to complaints statistics
ACPOS to study the statistical returns and look to learn lessons from them.
- 8 December 2009
Police Complaints: Statistics for Scotland 08/09
The Police Complaints Commissioner for Scotland (PCCS) has today (8 December 2009) published statistics detailing complaints made by members of the public about the police.
- 30 November 2009
Police Complaints Commissioner publishes latest complaint reviews
John McNeill, the Police Complaints Commissioner for Scotland, today (Monday 30 November) publishes the results of his review into ten complaints, involving six out the eight police forces in Scotland.