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Reviews


The Police Investigations & Review Commissioner carries out independent review of the way in which police bodies operating in Scotland deal with complaints made by members of the public.

The Commissioner often publishes reports, known as Complaint Handling Reviews, in anonymised form. This is to provide assurance to the public that there is robust and independent oversight of police complaints handling in Scotland. On occasion a press release to highlight in the media an issue arising from a CHR may be issued, these can be found in the press centre.

Here you will find Complaint Handling Reviews published by the Commissioner.  All reviews are completely anonymised prior to publication. 

Click here to access reviews carried out under the Police Complaints Commissioner for Scotland.

  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00281/16
    Police Body:
    Reports, Police Scotland
    Date:
    20 February 2017
    Download:
    Download Report - Police Scotland
    281.16 The complaints in this case arose from the police investigation into an allegation of rape made by the applicant against a colleague. Three complaints were reviewed, namely: 1) that officers failed to make all necessary enquiry into the alleged offences; 2) that officers failed to refer the applicant to counselling services; and 3) that an officer dealt with the applicant without an appropriate degree of empathy in updating her on the enquiry. The review found that none of the complaints had been dealt with to a reasonable standard. One recommendation was made and a learning point was identified.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00443/16
    Police Body:
    Reports, Police Scotland
    Date:
    20 February 2017
    Download:
    Download Report - Police Scotland
    443.16 The complaint in this case arose from the applicant's arrest warrant. The complaint considered was that a police officer failed to input accurate information regarding the applicant's address on police recording systems, which ultimately led to the applicant's arrest for failing to appear in court. It was found that the complaint was not dealt with to a reasonable standard. A single recommendation was made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00384/16
    Police Body:
    Reports, Police Scotland
    Date:
    20 February 2017
    Download:
    Download Report - Police Scotland
    384.16 The complaint in this case arose from an incident in which the applicant was bitten by a dog. One complaint was reviewed, namely that the allegation reported to the police was marked "no crime" due to Police Scotland's failure to conduct a full enquiry and consider all the available evidence. The review found that the complaint was not dealt with to a reasonable standard. Three recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00278/16
    Police Body:
    Reports, Police Scotland
    Date:
    20 February 2017
    Download:
    Download Report - Police Scotland
    278.16 The complaints in this case arose from the discovery of previous foreign convictions in relation to the applicant's husband, Mr A. Three complaints were considered namely: 1) that Police Scotland failed to timeously establish the previous foreign criminal convictions in relation to Mr A; 2) that having been made aware that Mr A had relevant previous convictions of a sexual nature involving a child, Police Scotland failed to establish that he had regular access to a step-grandchild; and 3) that Police Scotland did not share Mr A's previous foreign convictions with the applicant. The review found that two complaints were dealt with to a reasonable standard while the remaining complaint was not. A recommendation and a learning point were made in this connection.
  • Title:
    Report- Police Scotland
    Reference:
    PIRC/00302/16
    Police Body:
    Reports, Police Scotland
    Date:
    20 February 2017
    Download:
    Download Report- Police Scotland
    302.16 The complaints in this case arose from the applicant's arrest in connection with the alleged theft of a motor vehicle. Seven complaints were reviewed, namely: 1) that police officers unnecessarily visited the applicant's premises twice on one day; 2) that the applicant's detention and arrest was unlawful and unjustified; 3) that police officers were uninterested in listening to his side of the story about why he exercised a lien over the motor vehicle; 4) that an officer placed himself in close proximity to the applicant in a threatening manner and swore saying "I'm not interested in your f****** paperwork"; 5) that the applicant was not offered any food during his stay in police custody; 6) that the applicant's home and business premises were searched without justification; and 7) that an officer failed to inform the Procurator Fiscal that he had spoken to the investigations company. The review found that three of the complaints were dealt with to a reasonable standard and four were not. Four recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00334/16
    Police Body:
    Report, Police Scotland
    Date:
    13 February 2017
    Download:
    Download Report - Police Scotland
    334.16 The complaints in this case arose from the applicant's arrest and detention in connection with a breach of the peace. Three complaints were reviewed, namely: 1) that police officers used excessive force when attempting to remove the applicant from a police vehicle; 2) that the applicant's request to be taken to hospital was ignored by police staff; and 3) that the applicant's request to see an inspector to lodge a complaint was ignored. The review found that all of the complaints were dealt with to a reasonable standard
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00267/16
    Police Body:
    Report, Police Scotland
    Date:
    13 February 2017
    Download:
    Download Report - Police Scotland
    267.16 The complaints in this case arose from officers attending at the home address of the applicant to caution and charge him for an alleged offence. Six complaints were reviewed, namely: 1) that officers failed to explain the reason for their attendance at the applicant's home address and then failed to take him to the police office when they informed him they were going to do so; 2) that officers refused the applicant access to legal representation despite the applicant requesting it; 3) that officers failed to carry out a full investigation into the allegations made; 4) that the reply to the charge noted was not what the applicant said; 5) that the officers informed the applicant they would report the circumstances of the incident as a civil matter; and 6) that officers twisted the officer's words and wrongly alleged he had made a criminal admission. The review found that three of the complaints were dealt with to a reasonable standard and three were not. Three recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00210/16
    Police Body:
    Report, Police Scotland
    Date:
    13 February 2017
    Download:
    Download Report - Police Scotland
    210.16 The complaint in this case arose from the applicant's arrest and detention on 13 June 2016. One complaint was reviewed, namely that the applicant believes he should not have been arrested and later detained under the Mental Health Act. The review found that the complaint was dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00382/16
    Police Body:
    Report, Police Scotland
    Date:
    13 February 2017
    Download:
    Download Report - Police Scotland
    382.16 The complaints in this case arose from an incident involving the applicant's daughter, which resulted in items of their property being seized as part of a police enquiry. Three complaints were reviewed, namely: 1) that the mobile phone presented to the applicant was not her daughter's and her daughter's phone could not be found; 2) that Police Scotland had no trace on its systems of the applicant's laptop being seized; and 3) that an officer was rude and unhelpful. The review found that none of the complaints were dealt with to a reasonable standard. Two recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00462/16
    Police Body:
    Report, Police Scotland
    Date:
    13 February 2017
    Download:
    Download Report - Police Scotland
    462.16 The complaints in this case arose from the applicant's involvement in a road traffic incident which he reported to Police Scotland. Three complaints were reviewed, namely: 1. that Police Scotland officers failed to send out a Notice of Intended Prosecution within the statutory 14 day limit; 2. that Police Scotland officers failed to keep the applicant informed abouthe progress of the investigation into his allegations; and 3. that Police Scotland failed to prosecute the other driver involved for lighting and number plate offences. The review found that none of the complaints were dealt with to a reasonable standard. Two recommendations were made and a learning point was identified.