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Reviews


The Police Investigations & Review Commissioner carries out independent review of the way in which police bodies operating in Scotland deal with complaints made by members of the public.

The Commissioner often publishes reports, known as Complaint Handling Reviews, in anonymised form. This is to provide assurance to the public that there is robust and independent oversight of police complaints handling in Scotland. On occasion a press release to highlight in the media an issue arising from a CHR may be issued, these can be found in the press centre.

Here you will find Complaint Handling Reviews published by the Commissioner.  All reviews are completely anonymised prior to publication. 

Click here to access reviews carried out under the Police Complaints Commissioner for Scotland.

  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00517/16
    Police Body:
    Police Scotland
    Date:
    25 April 2017
    Download:
    Download Report - Police Scotland
    517.16 The complaints in this case arose from officers seizing the applicant's vehicle. One complaint was reviewed, namely, that officers failed to use a free uplift facility causing the applicant to incur a cost of £150 when he attended to collect his vehicle. The review found the complaint was dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00570/16
    Police Body:
    Police Scotland
    Date:
    24 April 2017
    Download:
    Download Report - Police Scotland
    570.16 The complaint in this case arose from officers repeatedly attending at the home address of the applicant to search for her son who had absconded from prison. One complaint was reviewed, namely that officers stood on top of and damaged the applicant's fridge/freezer unit. The review found that the complaint was dealt with to a reasonable standard. No further action is required in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00518/16
    Police Body:
    Police Scotland
    Date:
    24 April 2017
    Download:
    Download Report - Police Scotland
    518.16 The complaints in this case arose from the applicant being subject to various police vehicle stops. One complaint was reviewed, namely that between 2014 and 2015, officers from Police Scotland harassed the applicant by repeatedly stopping him in his vehicle. The applicant alleges that these stops happened because of reports made to the police by Mr A. The review found that the complaint was not dealt with to a reasonable standard. Two recommendations were made and a learning point identified.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00473/16
    Police Body:
    Police Scotland
    Date:
    24 April 2017
    Download:
    Download Report - Police Scotland
    473.16 The complaints in this case arose from a police investigation into an allegation of fraud reported by the applicant. Three complaints were reviewed, namely: 1. that an officer did not contact the applicant in response an email of 2 August 2016; 2. that the officer did not seek the applicant's permission to contact the solicitor dealing with his aunt's estate; and 3. that the officer did not conduct a full investigation. The review found that two of the complaints were dealt with to a reasonable standard while one was not. One recommendation was made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC00489/16
    Police Body:
    Police Scotland
    Date:
    24 April 2017
    Download:
    Download Report - Police Scotland
    489.16 The complaint in this case arose from the applicant's car being seized by Police Scotland. The single complaint considered was that police officers arranged for the removal of the applicant's vehicle when it was not causing an obstruction and without giving the applicant the opportunity to move the car herself. It was found that the complaint was dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00275/16
    Police Body:
    Police Scotland
    Date:
    24 April 2017
    Download:
    Download Report - Police Scotland
    275.16 The complaints in this case arose from the applicant's application to renew his shot gun certificate. Four complaints were reviewed, namely: 1. that there was a lack of contact from Police Scotland to progress the applicant's application for the renewal of his shotgun certificate; 2. that the decision not to grant the applicant with a temporary permit was unfair; 3. that the decision to contact the applicant's GP was unjustified and not in line with the Home Office firearms guidelines; and 4. that the officer initially allocated the applicant's complaint enquiry inappropriately discussed matters with an officer subject to the complaint. The review found that none of the complaints were dealt with to a reasonable standard. Four recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00458/16
    Police Body:
    Police Scotland
    Date:
    24 April 2017
    Download:
    Download Report - Police Scotland
    458.16 The complaint in this case arose from an allegation of extortion made by the applicant against his ex-partner. The single complaint considered was that Police Scotland had incorrectly concluded that no crime of extortion had been committed. The review found that the complaint was dealt with to a reasonable standard. No recommendation was made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00426/16
    Police Body:
    Police Scotland
    Date:
    24 April 2017
    Download:
    Download Report - Police Scotland
    426.16 The complaints in this case arose from Police Scotland’s investigation into a serious crime reported by the applicant’s wife (Mrs A). Five complaints were reviewed, namely: 1. that police officers met with Mrs A regarding a rape investigation but then proceeded to interrogate her in relation to her still born baby; 2. that police officers failed to take Mrs A’s medical conditions into consideration during their meeting, despite having access to her medical records; 3. that police officers failed to provide support for Mrs A during their meeting, despite her being a vulnerable person; 4. that police officers threatened Mrs A that she would most likely go to prison in relation to her still born baby; and 5. that Mrs A was not given the choice of having a male or female officer interview her. The review found that none of the complaints were dealt with to a reasonable standard. A reconsideration direction was issued in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00064/16
    Police Body:
    Police Scotland
    Date:
    24 April 2017
    Download:
    Download Report - Police Scotland
    00064.16 The complaint in this case arose from the applicant being informed that Police Scotland had received enquiries from the press regarding him being subject to a misconduct investigation. A single complaint was considered, namely that Police Scotland failed to appropriately investigate possible leaks to the media, and did not advise the applicant of the outcome of this investigation. The review found that the complaint was dealt with to a reasonable standard, however it was considered necessary to make a recommendation in this connection.
  • Title:
    Reports - Police Scotland
    Reference:
    PIRC/00549/16
    Police Body:
    Police Scotland
    Date:
    24 April 2017
    Download:
    Download Reports - Police Scotland
    549.16 The complaint in this case arose from the police investigation into an assault allegation made by the applicant's wife. One complaint was reviewed, namely that an officer submitted a report to the Procurator Fiscal that was inaccurate in relation to where the assault on his wife took place. The review found that the complaint was dealt with to a reasonable standard. No recommendation was made.