• Filter by:
  • Search:

Reviews


The Police Investigations & Review Commissioner carries out independent review of the way in which police bodies operating in Scotland deal with complaints made by members of the public.

The Commissioner often publishes reports, known as Complaint Handling Reviews, in anonymised form. This is to provide assurance to the public that there is robust and independent oversight of police complaints handling in Scotland. On occasion a press release to highlight in the media an issue arising from a CHR may be issued, these can be found in the press centre.

Here you will find Complaint Handling Reviews published by the Commissioner.  All reviews are completely anonymised prior to publication. 

Click here to access reviews carried out under the Police Complaints Commissioner for Scotland.

  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00601/16
    Police Body:
    Reports, Police Scotland
    Date:
    26 June 2017
    Download:
    Download Report - Police Scotland
    601.16 The complaints in this case arose from the death of a cat that was mutilated and drowned. Two complaints were reviewed, namely: 1. That the police carried out insufficient enquiry into the incident; and 2. That the applicant was not updated as to the outcome of the investigation. The review found that neither complaint was dealt with to a reasonable standard. Two recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00626/16
    Police Body:
    Reports, Police Scotland
    Date:
    26 June 2017
    Download:
    Download Report - Police Scotland
    626.16 The complaint in this case arose from the applicant's sheep ingesting Rhododendron cuttings left on the ground by his neighbour. The complaint was found to be dealt with to a reasonable standard. No further action is required.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00579/16
    Police Body:
    Reports, Police Scotland
    Date:
    19 June 2017
    Download:
    Download Report - Police Scotland
    579.16 The complaint in this case arose after officers attended at the applicant's property to arrest him under the terms of an apprehension warrant issued for his non-attendance at court. One complaint was reviewed, namely: 1. that when officers arrived at the applicant's home they did not show a warrant. The review found that the complaint was not dealt with to a reasonable standard. A learning point has been identified.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00452/16
    Police Body:
    Reports, Police Scotland
    Date:
    5 June 2017
    Download:
    Download Report - Police Scotland
    452.16 The complaints in this case arose from officers forcing entry to the applicant's garage in connection with a missing person enquiry. Two complaints were reviewed, namely: 1. that Police Scotland forced entry to the applicant's premises unlawfully; and 2. that unreasonable force was used by officers to gain entry to the garage. The review found that neither of the complaints were dealt with to a reasonable standard. Two reconsideration directions were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00511/16
    Police Body:
    Reports, Police Scotland
    Date:
    5 June 2017
    Download:
    Download Report - Police Scotland
    511.16 The complaints in this case arose from the police response to a dispute involving the applicant and his neighbours. Three complaints were reviewed, namely: 1. that despite the police having been provided with various forms of evidence insufficient enquiry was conducted into threats made against the applicant by his former neighbours; 2. that officers failed to attend an appointment with the applicant on 14 September 2016; and 3. that when the applicant called 101 on 13 September 2016 to lodge a complaint the police failed to record this complaint. The review found that none of the complaints were dealt with to a reasonable standard. Two recommendations were made and an additional matter highlighted.
  • Title:
    Reports - Police Scotland
    Reference:
    PIRC/00540/16
    Police Body:
    Reports, Police Scotland
    Date:
    5 June 2017
    Download:
    Download Reports - Police Scotland
    540.16 The complaints in this case arose from an incident in which the applicant was arrested for failing to stop his bicycle when required by police officers. Two complaints were reviewed, namely: 1. that the applicant was kept in custody until the next morning when he did not pose an obvious threat and was seriously injured; and 2. that the applicant's partner was not informed of his circumstances despite him having asked for this contact to be made. The review found that one complaint was dealt with to a reasonable standard while the other was not. One recommendation was made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00450/16
    Police Body:
    Report, Police Scotland
    Date:
    29 May 2017
    Download:
    Download Report - Police Scotland
    450.16 The complaints in this case arose when the applicant failed the vetting element of the Police Scotland recruitment process. Two complaints were reviewed, namely: 1. that between 2012 and 2015, Mr A manipulated police systems to create false intelligence about the applicant; and, 2. that between 2012 and 2015, Mr B manipulated police systems to create false intelligence about the applicant. The review found that neither complaint was dealt with to a reasonable standard. A recommendation was made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00528/16
    Police Body:
    Report, Police Scotland
    Date:
    29 May 2017
    Download:
    Download Report - Police Scotland
    528.16 The complaints in this case arose from the applicant's on-going dispute with her neighbours. Two complaints were reviewed, namely: 1. that the police do not assist the applicant when people park blocking her driveway; and 2. that the police do not respond to the applicant's concerns regarding her neighbours anti-social behaviour whereby she alleges that they harass her, make abusive comments and encourage other road users to block her driveway. The review found that both complaints were dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report- Police Scotland
    Reference:
    PIRC/00538/16
    Police Body:
    Report - Police Scotland
    Date:
    29 May 2017
    Download:
    Download Report- Police Scotland
    538.16 The complaints in this case arose from the applicant's contact with Police Scotland during a family dispute. Five complaints were reviewed, namely: 1. that an officer failed to pass information to the Procurator Fiscal; 2. that an officer carried out insufficient enquiry before reporting the applicant to the Procurator Fiscal; 3. that an officer incorrectly advised the applicant that only Police Scotland knew that the applicant had been arrested; 4. that an officer provided guidance during the enquiry to a third party who was known to the officer personally; 5. that a Police Scotland form signed by his wife was subsequently amended and the word 'stalking' added. The review found that three of the complaints were dealt with to a reasonable standard and two were not. Two recommendations were made.
  • Title:
    Report- Police Scotland
    Reference:
    PIRC/00340/16
    Police Body:
    Police Scotland, Report
    Date:
    23 May 2017
    Download:
    Download Report- Police Scotland
    340.16 The complaints in this case arose from the applicant's arrest in May 2014. Eleven complaints were reviewed, namely: 1. that police officers were rude and swore at the applicant, calling him a 'wimp'; 2. that a police officer used excessive force by pushing the applicant to the chest; 3. that police officers used excessive force by swiping the applicant's legs away causing him to fall; 4. that the applicant was unlawfully arrested; 5. that police officers used excessive force by applying handcuffs too tightly, and deliberately stopping and starting the police vehicle abruptly, causing the applicant to roll around; 6. that, having informed a police officer that he had been punched in the face, no action was taken; 7. that having made a complaint about the police regarding his arrest, the applicant and his mother were assured that relevant CCTV evidence would be secured, which was not the case; 8. that the applicant's complaint about the police was not investigated; 9. that Police Scotland appeared to have no system in place to prevent a failure to investigate his complaint from occurring; 10. that when attending at a police office to request a copy of his complaint statement, the applicant was grabbed by a police officer and manhandled out of an interview room to the front counter; and 11. that in the months after being arrested, police officers came into the bar where he worked on an increasingly frequent basis and appeared to single him out and harass him. The review found that 7 of the complaints were dealt with to a reasonable standard and 4 were not. A reconsideration direction has been issued in this connection.