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Reviews


The Police Investigations & Review Commissioner carries out independent review of the way in which police bodies operating in Scotland deal with complaints made by members of the public.

The Commissioner often publishes reports, known as Complaint Handling Reviews, in anonymised form. This is to provide assurance to the public that there is robust and independent oversight of police complaints handling in Scotland. On occasion a press release to highlight in the media an issue arising from a CHR may be issued, these can be found in the press centre.

Here you will find Complaint Handling Reviews published by the Commissioner.  All reviews are completely anonymised prior to publication. 

Click here to access reviews carried out under the Police Complaints Commissioner for Scotland.

  • Title:
    Report - Lothian and Borders
    Reference:
    PCCS/349/12/LBP
    Police Body:
    Report, Lothian & Borders Police
    Date:
    12 September 2013
    Download:
    Download Report - Lothian and Borders
    349/12. The complaint in this case arose from an incident in which the applicant was stopped by the police for speeding. The Commissioner found that the complaint was not dealt with to a reasonable standard. For the reasons given in the report, however, no recommendations were made.
  • Title:
    Report - Northern Constabulary
    Reference:
    PCCS/00455/12/NC
    Police Body:
    Report, Northern Constabulary
    Date:
    12 September 2013
    Download:
    Download Report - Northern Constabulary
    455/12. The complaints in this case arose from an incident where the applicant contacted the police to help him locate his teenage daughter. Of the two complaints considered, it was found that one was dealt with to a reasonable standard while the other was not. A single recommendation was made in this connection.
  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00286/12/SP
    Police Body:
    Report, Strathclyde Police
    Date:
    12 September 2013
    Download:
    Download Report - Strathclyde Police
    286/12. The applicant's complaints concern the quality of the police investigation into a road traffic incident which he reported. Of the two complaints considered, the Commissioner found that one was dealt with to a reasonable standard whilst the other was not. A single recommendation was made in this connection.
  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00464/12/PF-SP
    Police Body:
    Report, Strathclyde Police
    Date:
    12 September 2013
    Download:
    Download Report - Strathclyde Police
    464/12. The complaint in this case arose from an incident which resulted in the applicant's son being charged with an offence. The Commissioner found that the complaint was not dealt with to a reasonable standard. Two recommendations were made in this connection. A learning point was also identified. A further complaint regarding the manner in which the other complaint was dealt with was not upheld.
  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00488/12/SP
    Police Body:
    Report, Strathclyde Police
    Date:
    12 September 2013
    Download:
    Download Report - Strathclyde Police
    488/12. The complaint in this case arose from the applicant being issued with a fixed penalty notice. The Commissioner found that this was complaint was dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00509/12/SP
    Police Body:
    Report, Strathclyde Police
    Date:
    12 September 2013
    Download:
    Download Report - Strathclyde Police
    509/12. The complaints in this case arose from an altercation between the applicant and his neighbour which resulted in each being charged and reported to the Procurator Fiscal. Of the five complaints considered, it was found that two were dealt with to a reasonable standard while the remainder were not. Two recommendations were made in this connection.
  • Title:
    Report - Central Scotland Police
    Reference:
    PCCS/00472/12/SP
    Police Body:
    Report, Central Scotland Police
    Date:
    21 August 2013
    Download:
    Download Report - Central Scotland Police
    472/12. The applicant's complaint arose from an incident in which his son was arrested and held in custody. The Commissioner found that the complaint was dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Fife Constabulary
    Reference:
    PCCS/00457/12/FC
    Police Body:
    Report, Fife Constabulary
    Date:
    21 August 2013
    Download:
    Download Report - Fife Constabulary
    457/12. Fife Constabulary requested, under section 35(1)(b) of the Police Public Order and Criminal Justice (Scotland) Act 2006, that the Commissioner examine the way in which it had dealt with a number of complaints arising from an allegation of theft which had been made against a complainer. Of the five complaints considered, the Commissioner found that three were dealt with to a reasonable standard while the remainder were not. Two recommendations were made in this connection. Two learning points were also identified.
  • Title:
    Report - Grampian Police
    Reference:
    PCCS/00461/12/GP
    Police Body:
    Report, Grampian Police
    Date:
    21 August 2013
    Download:
    Download Report - Grampian Police
    461/12. The complaints in this case arose from the applicant's contact with the police on various occasions. Of the five complaints considered, the Commissioner found that all but one were dealt with to a reasonable standard. For the reasons given in the report, no recommendations were made.
  • Title:
    Report - Grampian Police
    Reference:
    PCCS/00473/12/GP
    Police Body:
    Report, Grampian Police
    Date:
    21 August 2013
    Download:
    Download Report - Grampian Police
    473/12. The complaint in this case arose from the police handling of an incident in which the applicant was assaulted. The Commissioner found that the complaint was dealt with to a reasonable standard. No recommendations were made.