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Reviews


The Police Investigations & Review Commissioner carries out independent review of the way in which police bodies operating in Scotland deal with complaints made by members of the public.

The Commissioner often publishes reports, known as Complaint Handling Reviews, in anonymised form. This is to provide assurance to the public that there is robust and independent oversight of police complaints handling in Scotland. On occasion a press release to highlight in the media an issue arising from a CHR may be issued, these can be found in the press centre.

Here you will find Complaint Handling Reviews published by the Commissioner.  All reviews are completely anonymised prior to publication. 

Click here to access reviews carried out under the Police Complaints Commissioner for Scotland.

  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00414/12/SP
    Police Body:
    Report, Strathclyde Police
    Date:
    3 July 2013
    Download:
    Download Report - Strathclyde Police
    414/12. The complaint in this case arose from an incident when the applicant requested police assistance. The Commissioner identified one complaint and found that it had been dealt with to a reasonable standard.
  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00423/12/SP
    Police Body:
    Report, Strathclyde Police
    Date:
    3 July 2013
    Download:
    Download Report - Strathclyde Police
    423/12. The complaints in this case arose from the removal of a Strathclyde Police logo from a third party website. Of the two complaints considered, it was found that one was dealt with to a reasonable standard while the other was not. A single recommendation was made in this connection.
  • Title:
    Report - Tayside Police
    Reference:
    PCCS/00344/12/TP
    Police Body:
    Report, Tayside Police
    Date:
    3 July 2013
    Download:
    Download Report - Tayside Police
    344/12. The complaints in this case arose from an incident where the applicant was given a police warning in relation to allegations that she had harassed members of a local family. Of the five complaints reviewed, it was found that one was dealt with to a reasonable standard while the remainder were not. Four recommendations were made in this connection.
  • Title:
    Report - Tayside Police
    Reference:
    PCCS/00376/12/TP
    Police Body:
    Report, Tayside Police
    Date:
    3 July 2013
    Download:
    Download Report - Tayside Police
    376/12. The complaints in this case arose from the applicant's wife calling 999 to report that she and her husband had witnessed a car having been driven dangerously. Of the three complaints considered, it was found that two were dealt with to a reasonable standard while one was not. A single recommendation was made in this connection.
  • Title:
    Report - Tayside Police
    Reference:
    PCCS/00412/12/TP
    Police Body:
    Report, Tayside Police
    Date:
    3 July 2013
    Download:
    Download Report - Tayside Police
    412/12. This complaint concerns Tayside Police's decision to release personal property to an individual other than the alleged owner. The Commissioner considered a single complaint and found that it had not been dealt with to a reasonable standard. One recommendation was made in this connection.
  • Title:
    Report - Fife Constabulary
    Reference:
    PCCS/00395/12/PF-FC
    Police Body:
    Fife Constabulary, Report
    Date:
    18 June 2013
    Download:
    Download Report - Fife Constabulary
    395/12. The complaints considered in this report arose as a result of an incident of anti-social behaviour reported to the police by the applicant’s neighbour. The Commissioner considered two complaints and found that neither was dealt with to a reasonable standard. For the reasons given, however, the Commissioner did not consider it necessary to make any recommendations in this connection.
  • Title:
    Report - Grampian Police
    Reference:
    PCCS/00382/12/PF-GP
    Police Body:
    Grampian Police, Report
    Date:
    18 June 2013
    Download:
    Download Report - Grampian Police
    382/12. The two complaints considered in this report arose following an exchange between the applicant and police officers at an airport. The Commissioner found that both complaints were dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Grampian Police
    Reference:
    PCCS/00391/12/PF-GP
    Police Body:
    Grampian Police, Report
    Date:
    18 June 2013
    Download:
    Download Report - Grampian Police
    391/12. The complaints reviewed in this report arose as a result of two police officers attending at the applicant's home to speak to her husband. The Commissioner considered two complaints and found that neither was dealt with to a reasonable standard. Two recommendations were made in this connection. On 1 April 2013 the Police Service of Scotland assumed responsibility for policing in Scotland. Accordingly, responsibility for implementing the recommendations lies with the Police Service of Scotland.
  • Title:
    Report - Grampian Police
    Reference:
    PCCS/00409/12/PF-GP
    Police Body:
    Grampian Police, Report
    Date:
    18 June 2013
    Download:
    Download Report - Grampian Police
    409/12. The complaint considered in this report arose following the applicant reporting to the police alleged intimidation and harassment by his neighbours. The PIRC found that the complaint was not dealt with to a reasonable standard. For the reasons given in the report, however, no recommendations were made.
  • Title:
    Report - Northern Constabulary
    Reference:
    PCCS/00116/12/PF - NC
    Police Body:
    Report, Northern Constabulary
    Date:
    18 June 2013
    Download:
    Download Report - Northern Constabulary
    116/12. The complaints in this case arose from the death of the applicant's brother. Of the four complaints considered, two were found to have been dealt with to a reasonable standard while the remainder were not. Two recommendations were made in this connection. A further complaint regarding the time taken to deal with the applicant's complaints was upheld.