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Reviews


The Police Investigations & Review Commissioner carries out independent review of the way in which police bodies operating in Scotland deal with complaints made by members of the public.

The Commissioner often publishes reports, known as Complaint Handling Reviews, in anonymised form. This is to provide assurance to the public that there is robust and independent oversight of police complaints handling in Scotland. On occasion a press release to highlight in the media an issue arising from a CHR may be issued, these can be found in the press centre.

Here you will find Complaint Handling Reviews published by the Commissioner.  All reviews are completely anonymised prior to publication. 

Click here to access reviews carried out under the Police Complaints Commissioner for Scotland.

  • Title:
    Report - Lothian and Borders
    Reference:
    00067/13
    Police Body:
    Report, Lothian & Borders Police
    Date:
    18 December 2013
    Download:
    Download Report - Lothian and Borders
    67/13. The complaints in this case arose from the applicant being charged with threatening and abusive behaviour. Of the six complaints considered, it was found that two were dealt with to a reasonable standard while the remainder were not. Four recommendations were made in this connection. A further recommendation was made in respect of the time taken by Lothian and Borders Police to deal with the complaints.
  • Title:
    Report - Northern Constabulary
    Reference:
    PIRC/00057/13/NC
    Police Body:
    Northern Constabulary, Report
    Date:
    18 December 2013
    Download:
    Download Report - Northern Constabulary
    57/13. The complaints in this case arose from two separate incidents which resulted in the applicant’s detention and subsequent arrest. Of the six complaints considered, it was found that four were dealt with to a reasonable standard while the remainder were not. Two recommendations were made in this connection.
  • Title:
    Report - Northern Constabulary
    Reference:
    00394/12/NC
    Police Body:
    Report, Northern Constabulary
    Date:
    18 December 2013
    Download:
    Download Report - Northern Constabulary
    394/12. The complaints in this case arose from the action taken by the police following a verbal exchange between the applicant's family and his neighbours, who have been involved in a dispute. Of the three complaints considered, it was found that all were dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    00138/13
    Police Body:
    Report, Police Scotland
    Date:
    18 December 2013
    Download:
    Download Report - Police Scotland
    138/13. The complaints in this case arose from the police handling of an incident in which the applicant was assaulted. Of the eight complaints considered, it was found that one was dealt with to a reasonable standard while the remainder were not. Six recommendations were made in this connection and a learning point identified.
  • Title:
    Report - Strathclyde Police
    Reference:
    00064/13
    Police Body:
    Report, Strathclyde Police
    Date:
    18 December 2013
    Download:
    Download Report - Strathclyde Police
    64/13. The complaints in this case arose from the police response to media enquiries made by the applicant. Of the three complaints considered, it was found that two were dealt with to a reasonable standard, while the remaining complaint was not. A single recommendation was made in this connection.
  • Title:
    Report - Strathclyde Police
    Reference:
    00133/13
    Police Body:
    Report, Strathclyde Police
    Date:
    18 December 2013
    Download:
    Download Report - Strathclyde Police
    133/13. The complaint in this case arose following a report the applicant made to the police of alleged fraud. One complaint was considered which was found not to have been dealt with to a reasonable standard. A single recommendation was made in this connection.
  • Title:
    Report - Strathclyde Police
    Reference:
    PIRC/00021/13/SP
    Police Body:
    Report, Strathclyde Police
    Date:
    18 December 2013
    Download:
    Download Report - Strathclyde Police
    UPDATED INFORMATION: 26 March 2014 21/13. Following the issuing of the report, the applicant challenged a comment made within it in that she appeared to have no concerns with the findings of the post mortem conducted following her brother’s death. Following a review of the paperwork which the applicant had supplied to the PIRC, it was established that the applicant had requested a second opinion in respect of the pathologist’s findings. Accordingly, the Commissioner’s comment in this connection was inaccurate. Although this error had no material effect on the conclusion reached by the Commissioner, the applicant has since been offered an apology for this. The complaints in this case arose following Strathclyde Police's investigation of the death of the applicant's brother. Of the two complaints considered, the Commissioner found one was dealt with to a reasonable standard whilst the other was not. A single recommendation was made in this connection.
  • Title:
    Report - Central Scotland Police
    Reference:
    PIRC/00033/13/CSP
    Police Body:
    Central Scotland Police, Report
    Date:
    22 November 2013
    Download:
    Download Report - Central Scotland Police
    33/13.The complaints in this case arose from the enquiry conducted into a traffic collision reported by the applicant. Of the two complaints considered, it was found that neither was dealt with to a reasonable standard. Two recommendations were made in this connection.
  • Title:
    Report - Central Scotland Police
    Reference:
    PIRC/00059/13/CSP
    Police Body:
    Central Scotland Police, Report
    Date:
    22 November 2013
    Download:
    Download Report - Central Scotland Police
    59/13. The complaints in this case arose as a result of the applicant being stopped in his vehicle by road traffic police officers. Of the three complaints considered, the Commissioner found none was dealt with to a reasonable standard. Two recommendations were made in this connection.
  • Title:
    Report - Central Scotland Police
    Reference:
    PIRC/00432/12/CSP
    Police Body:
    Central Scotland Police, Report
    Date:
    22 November 2013
    Download:
    Download Report - Central Scotland Police
    432/12. The complaints in this case arose from a number of incidents occurring between 2001 and 2005 in which the applicant had contact with the police. Of the seven complaints reviewed, it was found that all but one were dealt with to a reasonable standard. For the reason given in the report, no recommendation was made in this connection.