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Reviews


The Police Investigations & Review Commissioner carries out independent review of the way in which police bodies operating in Scotland deal with complaints made by members of the public.

The Commissioner often publishes reports, known as Complaint Handling Reviews, in anonymised form. This is to provide assurance to the public that there is robust and independent oversight of police complaints handling in Scotland. On occasion a press release to highlight in the media an issue arising from a CHR may be issued, these can be found in the press centre.

Here you will find Complaint Handling Reviews published by the Commissioner.  All reviews are completely anonymised prior to publication. 

Click here to access reviews carried out under the Police Complaints Commissioner for Scotland.

  • Title:
    Report - Central Scotland Police
    Reference:
    PCCS/00410/12/CSP
    Police Body:
    Report, Central Scotland Police
    Date:
    3 July 2013
    Download:
    Download Report - Central Scotland Police
    410/12. The complaints dealt with in this report arose following the police investigation into a road collision involving the applicant. One complaint was considered which was found not to have dealt with to a reasonable standard. A single recommendation was made in this connection.
  • Title:
    Report - Grampian Police
    Reference:
    PCCS/00402/12/GP
    Police Body:
    Report, Grampian Police
    Date:
    3 July 2013
    Download:
    Download Report - Grampian Police
    402/12. The complaints in this case arose from a theft from the applicant's workplace and the manner in which her calls to the police reporting the incident were handled. Of the two complaints reviewed, it was found that one was dealt with to a reasonable standard while the other was not. A single recommendation was made in this connection.
  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00182/12/SP
    Police Body:
    Strathclyde Police, Report
    Date:
    3 July 2013
    Download:
    Download Report - Strathclyde Police
    182/12. The applicant's complaints relate to an incident where a vehicle of which he was the registered keeper was removed by officers of Strathclyde Police. Of the six complaints reviewed, the Commissioner found three had been dealt with to a reasonable standard while the remainder had not. Two recommendations were made in this connection.
  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00367/12/SP
    Police Body:
    Report, Strathclyde Police
    Date:
    3 July 2013
    Download:
    Download Report - Strathclyde Police
    367/12. The applicant's complaint stem from an incident which resulted in police attending at her home address. The Commissioner identified one complaint and found that it was dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00408/12/SP
    Police Body:
    Report, Strathclyde Police
    Date:
    3 July 2013
    Download:
    Download Report - Strathclyde Police
    408/12. The complaints in this case arose from an incident in which the applicant was suspected of having committed an assault. Of the three complaints considered, it was found that one was dealt with to a reasonable standard while the remainder were not. Two recommendations were made in this connection.
  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00414/12/SP
    Police Body:
    Report, Strathclyde Police
    Date:
    3 July 2013
    Download:
    Download Report - Strathclyde Police
    414/12. The complaint in this case arose from an incident when the applicant requested police assistance. The Commissioner identified one complaint and found that it had been dealt with to a reasonable standard.
  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00423/12/SP
    Police Body:
    Report, Strathclyde Police
    Date:
    3 July 2013
    Download:
    Download Report - Strathclyde Police
    423/12. The complaints in this case arose from the removal of a Strathclyde Police logo from a third party website. Of the two complaints considered, it was found that one was dealt with to a reasonable standard while the other was not. A single recommendation was made in this connection.
  • Title:
    Report - Tayside Police
    Reference:
    PCCS/00344/12/TP
    Police Body:
    Report, Tayside Police
    Date:
    3 July 2013
    Download:
    Download Report - Tayside Police
    344/12. The complaints in this case arose from an incident where the applicant was given a police warning in relation to allegations that she had harassed members of a local family. Of the five complaints reviewed, it was found that one was dealt with to a reasonable standard while the remainder were not. Four recommendations were made in this connection.
  • Title:
    Report - Tayside Police
    Reference:
    PCCS/00376/12/TP
    Police Body:
    Report, Tayside Police
    Date:
    3 July 2013
    Download:
    Download Report - Tayside Police
    376/12. The complaints in this case arose from the applicant's wife calling 999 to report that she and her husband had witnessed a car having been driven dangerously. Of the three complaints considered, it was found that two were dealt with to a reasonable standard while one was not. A single recommendation was made in this connection.
  • Title:
    Report - Tayside Police
    Reference:
    PCCS/00412/12/TP
    Police Body:
    Report, Tayside Police
    Date:
    3 July 2013
    Download:
    Download Report - Tayside Police
    412/12. This complaint concerns Tayside Police's decision to release personal property to an individual other than the alleged owner. The Commissioner considered a single complaint and found that it had not been dealt with to a reasonable standard. One recommendation was made in this connection.