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Reviews


The Police Investigations & Review Commissioner carries out independent review of the way in which police bodies operating in Scotland deal with complaints made by members of the public.

The Commissioner often publishes reports, known as Complaint Handling Reviews, in anonymised form. This is to provide assurance to the public that there is robust and independent oversight of police complaints handling in Scotland. On occasion a press release to highlight in the media an issue arising from a CHR may be issued, these can be found in the press centre.

Here you will find Complaint Handling Reviews published by the Commissioner.  All reviews are completely anonymised prior to publication. 

Click here to access reviews carried out under the Police Complaints Commissioner for Scotland.

  • Title:
    Report - Dumfries and Galloway
    Reference:
    PIRC/00082/13/D&G
    Police Body:
    Report, Dumfries & Galloway Constabulary
    Date:
    18 December 2013
    Download:
    Download Report - Dumfries and Galloway
    82/13. The complaints in this case arose from an incident in which police officers attended the applicant's home. Of the seven complaints considered, it was found that five were dealt with in a reasonable manner, while the remainder were not. Two recommendations were made in this connection.
  • Title:
    Report - Lothian and Borders
    Reference:
    PIRC/00139/13/LBP
    Police Body:
    Report, Lothian & Borders Police
    Date:
    18 December 2013
    Download:
    Download Report - Lothian and Borders
    139/13. The complaints in this case arose from the police response to incidents relating to a civil dispute involving access to land. The Commissioner reviewed three complaints, two of which he considered had been dealt with to a reasonable standard. The Commissioner considered that the third complaint had not been dealt with to a reasonable standard and made a single recommendation in this connection.
  • Title:
    Report - Lothian and Borders
    Reference:
    PIRC/00019/13/LBP
    Police Body:
    Report, Lothian & Borders Police
    Date:
    18 December 2013
    Download:
    Download Report - Lothian and Borders
    19/13. The complaints in this case arose from the police handling of incidents arising from a civil dispute involving access to land. The Commissioner considered six complaints and found that two were dealt with to a reasonable standard, while the remainder were not. Three recommendations were made in this connection.
  • Title:
    Report - Lothian and Borders
    Reference:
    PIRC/00052/13/LBP
    Police Body:
    Report, Lothian & Borders Police
    Date:
    18 December 2013
    Download:
    Download Report - Lothian and Borders
    52/13. The complaints in this case arose from the police handling of an incident in which the applicant was arrested. Of the two complaints considered, it was found that one was dealt with to a reasonable standard, while the other was not. A single recommendation was made in this connection.
  • Title:
    Report - Lothian and Borders
    Reference:
    00061/13
    Police Body:
    Report, Lothian & Borders Police
    Date:
    18 December 2013
    Download:
    Download Report - Lothian and Borders
    61/13. The complaints in this case arose as a consequence of the applicant submitting information to a licensing board meeting on behalf of the licence holder, which the police later challenged. The Commissioner considered a single complaint and found that this was dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Lothian and Borders
    Reference:
    00067/13
    Police Body:
    Report, Lothian & Borders Police
    Date:
    18 December 2013
    Download:
    Download Report - Lothian and Borders
    67/13. The complaints in this case arose from the applicant being charged with threatening and abusive behaviour. Of the six complaints considered, it was found that two were dealt with to a reasonable standard while the remainder were not. Four recommendations were made in this connection. A further recommendation was made in respect of the time taken by Lothian and Borders Police to deal with the complaints.
  • Title:
    Report - Northern Constabulary
    Reference:
    PIRC/00057/13/NC
    Police Body:
    Northern Constabulary, Report
    Date:
    18 December 2013
    Download:
    Download Report - Northern Constabulary
    57/13. The complaints in this case arose from two separate incidents which resulted in the applicant’s detention and subsequent arrest. Of the six complaints considered, it was found that four were dealt with to a reasonable standard while the remainder were not. Two recommendations were made in this connection.
  • Title:
    Report - Northern Constabulary
    Reference:
    00394/12/NC
    Police Body:
    Report, Northern Constabulary
    Date:
    18 December 2013
    Download:
    Download Report - Northern Constabulary
    394/12. The complaints in this case arose from the action taken by the police following a verbal exchange between the applicant's family and his neighbours, who have been involved in a dispute. Of the three complaints considered, it was found that all were dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    00138/13
    Police Body:
    Report, Police Scotland
    Date:
    18 December 2013
    Download:
    Download Report - Police Scotland
    138/13. The complaints in this case arose from the police handling of an incident in which the applicant was assaulted. Of the eight complaints considered, it was found that one was dealt with to a reasonable standard while the remainder were not. Six recommendations were made in this connection and a learning point identified.
  • Title:
    Report - Strathclyde Police
    Reference:
    00064/13
    Police Body:
    Report, Strathclyde Police
    Date:
    18 December 2013
    Download:
    Download Report - Strathclyde Police
    64/13. The complaints in this case arose from the police response to media enquiries made by the applicant. Of the three complaints considered, it was found that two were dealt with to a reasonable standard, while the remaining complaint was not. A single recommendation was made in this connection.