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Reviews


The Police Investigations & Review Commissioner carries out independent review of the way in which police bodies operating in Scotland deal with complaints made by members of the public.

The Commissioner often publishes reports, known as Complaint Handling Reviews, in anonymised form. This is to provide assurance to the public that there is robust and independent oversight of police complaints handling in Scotland. On occasion a press release to highlight in the media an issue arising from a CHR may be issued, these can be found in the press centre.

Here you will find Complaint Handling Reviews published by the Commissioner.  All reviews are completely anonymised prior to publication. 

Click here to access reviews carried out under the Police Complaints Commissioner for Scotland.

  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00431/12/PF - SP
    Police Body:
    Report, Strathclyde Police
    Date:
    21 August 2013
    Download:
    Download Report - Strathclyde Police
    431/12. The complaints in this case arose from an incident in the applicant's home in which she alleged she had been assaulted. Of the two complaints considered, the Commissioner found that one was dealt with to a reasonable standard while the other was not. For the reasons given in the report, no recommendations were made.
  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00453/12/SP
    Police Body:
    Report, Strathclyde Police
    Date:
    21 August 2013
    Download:
    Download Report - Strathclyde Police
    453/12. The complaint in this case arose from officers forcing entry to the applicant's home. The Commissioner found that the complaint was not dealt with to a reasonable standard. A single recommendation was made in this connection.
  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00498/10/SP
    Police Body:
    Report, Strathclyde Police
    Date:
    21 August 2013
    Download:
    Download Report - Strathclyde Police
    498/10. The complaints in this case arose from a neighbour dispute in which the applicant was involved. Of the three complaints reviewed, the Commissioner found that two were dealt with to a reasonable standard while the remaining complaint was not. For the reasons given in the report, no recommendations were made.
  • Title:
    Report - Tayside Police
    Reference:
    PCCS/00405/12/TP
    Police Body:
    Report, Tayside Police
    Date:
    21 August 2013
    Download:
    Download Report - Tayside Police
    405/12. The complaints in this case arose from an incident in which police officers attended at the applicant's home. Of the three complaints considered, it was found that none was dealt with in a reasonable manner. Two recommendations were made in this connection. A further complaint regarding the length of time taken to deal with the complaints was upheld, but for the reason given in the report no recommendation was made in this connection.
  • Title:
    Report - Tayside Police
    Reference:
    PCCS/00450/12/TP
    Police Body:
    Report, Tayside Police
    Date:
    21 August 2013
    Download:
    Download Report - Tayside Police
    450/12. The complaint in this case arose from an incident concerning the applicant's home. The complaint was found to have been dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Central Scotland Police
    Reference:
    PCCS/00410/12/CSP
    Police Body:
    Report, Central Scotland Police
    Date:
    3 July 2013
    Download:
    Download Report - Central Scotland Police
    410/12. The complaints dealt with in this report arose following the police investigation into a road collision involving the applicant. One complaint was considered which was found not to have dealt with to a reasonable standard. A single recommendation was made in this connection.
  • Title:
    Report - Grampian Police
    Reference:
    PCCS/00402/12/GP
    Police Body:
    Report, Grampian Police
    Date:
    3 July 2013
    Download:
    Download Report - Grampian Police
    402/12. The complaints in this case arose from a theft from the applicant's workplace and the manner in which her calls to the police reporting the incident were handled. Of the two complaints reviewed, it was found that one was dealt with to a reasonable standard while the other was not. A single recommendation was made in this connection.
  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00182/12/SP
    Police Body:
    Strathclyde Police, Report
    Date:
    3 July 2013
    Download:
    Download Report - Strathclyde Police
    182/12. The applicant's complaints relate to an incident where a vehicle of which he was the registered keeper was removed by officers of Strathclyde Police. Of the six complaints reviewed, the Commissioner found three had been dealt with to a reasonable standard while the remainder had not. Two recommendations were made in this connection.
  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00367/12/SP
    Police Body:
    Report, Strathclyde Police
    Date:
    3 July 2013
    Download:
    Download Report - Strathclyde Police
    367/12. The applicant's complaint stem from an incident which resulted in police attending at her home address. The Commissioner identified one complaint and found that it was dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Strathclyde Police
    Reference:
    PCCS/00408/12/SP
    Police Body:
    Report, Strathclyde Police
    Date:
    3 July 2013
    Download:
    Download Report - Strathclyde Police
    408/12. The complaints in this case arose from an incident in which the applicant was suspected of having committed an assault. Of the three complaints considered, it was found that one was dealt with to a reasonable standard while the remainder were not. Two recommendations were made in this connection.