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Reviews


The Police Investigations & Review Commissioner carries out independent review of the way in which police bodies operating in Scotland deal with complaints made by members of the public.

The Commissioner often publishes reports, known as Complaint Handling Reviews, in anonymised form. This is to provide assurance to the public that there is robust and independent oversight of police complaints handling in Scotland. On occasion a press release to highlight in the media an issue arising from a CHR may be issued, these can be found in the press centre.

Here you will find Complaint Handling Reviews published by the Commissioner.  All reviews are completely anonymised prior to publication. 

Click here to access reviews carried out under the Police Complaints Commissioner for Scotland.

  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00469/16
    Police Body:
    Police Scotland
    Date:
    27 March 2017
    Download:
    Download Report - Police Scotland
    469.16 The complaint in this case arose from the applicant’s involvement in a road traffic collision. One complaint was reviewed, namely, that the attending officer wrote down his own statement and did not ask what had happened, and did not note statements from people at the scene of the crash. The review found that the complaint was not dealt with to a reasonable standard. One recommendation was made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00455/16
    Police Body:
    Police Scotland
    Date:
    27 March 2017
    Download:
    Download Report - Police Scotland
    455.16 The complaints in this case arose from the applicant's arrest during an incident on 7 June 2016. Two complaints were reviewed, namely: 1) that the applicant was unlawfully arrested; and, 2) that police officers treated him in a way that made him feel harassed, distressed and alarmed. The review found that neither complaint was dealt with to a reasonable standard. A reconsideration direction was issued in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00454/16
    Police Body:
    Police Scotland
    Date:
    27 March 2017
    Download:
    Download Report - Police Scotland
    454.16 The complaints in this case arose after police officers stopped the applicant's vehicle in order to speak to him about his manner of driving. Nine complaints were reviewed, namely: 1) that during an incident on 7 June 2016, the officers involved did not identify themselves as police officers; 2) that a police officer pulled the applicant from his vehicle without any explanation; 3) that the officer was swearing; 4) that the officer jumped on the applicant's back while he was lying on the ground; 5) that the applicant was not advised of the reason for his arrest or why he had been stopped; 6) that a police officer laughed at the applicant; 7) that the applicant was not allowed to contact his girlfriend; 8) that the applicant did not understand the officer who cautioned and charged him; 9) that ash was left on the front seat of his car after it had been searched. The review found that three of the complaints were dealt with to a reasonable standard and six were not. A reconsideration direction has been made in respect of five complaints.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00438/16
    Police Body:
    Police Scotland
    Date:
    13 March 2017
    Download:
    Download Report - Police Scotland
    438.16 The complaints in this case arose from the applicant being asked to voluntarily attend a police station in connection with an allegation that he has assaulted a husband and wife. Four complaints were considered, namely: 1) that an officer telephoned the applicant and demanded he attend at a police office for interview. Despite not wishing to attend, the applicant felt pressure to do so as the officer stated he would attend at the applicant's home and remove him to a police office in a police car if he failed to meet with him; 2) that officers carried out insufficient enquiry prior to demanding that the applicant attend a police office for interview. Had the officers carried out a thorough investigation, they would have realised the applicant was not responsible for the crime for which they interviewed him; 3) that police officers failed to adequately explain procedures to the applicant meaning he was unaware of his status, believing he had been arrested; and 4) officers were provided a copy of a DVD on, which the applicant believes clearly shows he was not responsible for the assault under investigation. The officers advised him they would take appropriate action when considering the evidence they had obtained, however, the applicant has not been provided with an adequate update as to the outcome of this. The review found that all four of the applicant's complaints were dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00409/16
    Police Body:
    Police Scotland
    Date:
    13 March 2017
    Download:
    Download Report - Police Scotland
    409.16 The complaints in this case arose after Police Scotland responded to an allegation that the applicant's mother was being attacked at her home address. Two complaints were reviewed, namely: 1) that the applicant does not believe that officers were justified in forcing entry to his house; and 2) that the applicant believes there was no investigation to establish who made the allegation. The review found that both complaints were dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Reports, Police Scotland
    Reference:
    PIRC/00465/16
    Police Body:
    Police Scotland
    Date:
    13 March 2017
    Download:
    Download Reports, Police Scotland
    465.16 The complaint in this case arose from the applicant receiving a verbal notice of intended prosecution in relation to an alleged road traffic offence. The applicant was convicted of the alleged offence but his conviction was overturned on appeal due to the notice of intended prosecution being delivered incorrectly. One complaint was considered, namely that a warning under section 1 of the Road Traffic Offenders Act 1998 was incorrectly administered. It was found that the complaint was not dealt with to a reasonable standard. One recommendation was made in this connection. A learning point was also identified.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00483/16
    Police Body:
    Police Scotland
    Date:
    6 March 2017
    Download:
    Download Report - Police Scotland
    483.16 The complaints in this case arose from officers' attendance at the applicant's home. Two complaints were reviewed, namely: 1) that the officers gained entry to the applicant's home without authority by "badgering" her daughter; and 2) that officers questioned the applicant's daughter in relation to a matter they were investigating without an adult being present. The review found that both complaints were dealt with to a reasonable standard. No recommendations were made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00475/16
    Police Body:
    Police Scotland
    Date:
    6 March 2017
    Download:
    Download Report - Police Scotland
    475.16 The complaints in this case arose from the applicant being stopped and issued a Fixed Penalty Notice for allegedly speeding. Two complaints were reviewed, namely: 1) that the information contained within the police officers’ statements was inaccurate and inconsistent; and 2) that Police Scotland provided evidence to the COPFS which quoted inaccurate ticket numbers and referred to the applicant as "she". The review found that one of the complaints was dealt with to a reasonable standard and one was not. Two recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00467/16
    Police Body:
    Police Scotland
    Date:
    6 March 2017
    Download:
    Download Report - Police Scotland
    467.16 The complaints in this case arose from the applicant’s partner’s arrest. Three complaints were considered: 1) that an officer failed to provide an explanation as to why the applicant’s partner was arrested; 2) that an officer used excessive force when arresting the applicant’s partner; and 3) that an officer failed to pass on £3 given to him by the applicant to pay her partner’s taxi fare. The review found that two complaints were dealt with to a reasonable standard while the remaining complaint was not. A single recommendation was made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00464/16
    Police Body:
    Police Scotland
    Date:
    6 March 2017
    Download:
    Download Report - Police Scotland
    464.16 The complaints in this case arose from the applicant's contact with police following an alleged disturbance at his home address. Two complaints were reviewed, namely: 1) that officers failed to obtain a statement from a witness to a disturbance at the applicant's home address; 2) that an officer informed the applicant he would be charged if he pursued a criminal complaint. The review found that both complaints were dealt with to a reasonable standard. No recommendations were made.