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Reviews


The Police Investigations & Review Commissioner carries out independent review of the way in which police bodies operating in Scotland deal with complaints made by members of the public.

The Commissioner often publishes reports, known as Complaint Handling Reviews, in anonymised form. This is to provide assurance to the public that there is robust and independent oversight of police complaints handling in Scotland. On occasion a press release to highlight in the media an issue arising from a CHR may be issued, these can be found in the press centre.

Here you will find Complaint Handling Reviews published by the Commissioner.  All reviews are completely anonymised prior to publication. 

Click here to access reviews carried out under the Police Complaints Commissioner for Scotland.

  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00157/16
    Police Body:
    Report, Police Scotland
    Date:
    8 November 2016
    Download:
    Download Report - Police Scotland
    157/16. The complaint in this case arose from an incident in which the applicant was arrested for alleged offences committed in a shopping centre. One complaint was reviewed, namely that the applicant was "falsely arrested and falsely charged". The review found that the complaint had been dealt with to a reasonable standard. No recommendations were made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00160/16
    Police Body:
    Report, Police Scotland
    Date:
    8 November 2016
    Download:
    Download Report - Police Scotland
    160/16. The complaint in this case arose from the attendance of police officers at the applicant's home address in connection with an incident on 1 January 2016. One complaint was reviewed, namely: that the applicant was assaulted in his own home and no investigation was carried out. The review found that the complaint was dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00227/16
    Police Body:
    Report, Police Scotland
    Date:
    8 November 2016
    Download:
    Download Report - Police Scotland
    227/16. The complaint in this case arose from the retention of the applicant's property whilst he was in custody. One complaint was reviewed, namely that the applicant's house key was lost whilst in the care of Police Scotland. The review found that the complaint was dealt with to a reasonable standard. No recommendations were made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00264/16
    Police Body:
    Report, Police Scotland
    Date:
    8 November 2016
    Download:
    Download Report - Police Scotland
    264/16. The complaints in this case arose when police officers approached the applicant and two friends to speak with them in connection with a reported incident. Two complaints were reviewed, namely: that an officer behaved in an uncivil manner by shouting and swearing at the applicant; and that an officers used excessive force in the application of handcuffs. The review found that neither complaint was dealt with to a reasonable standard. Three recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00300/16
    Police Body:
    Report, Police Scotland
    Date:
    8 November 2016
    Download:
    Download Report - Police Scotland
    300/16. The complaints in this case arose from an officer's attendance to speak with the applicant regarding an incident he reported. Three complaints were reviewed, namely: that there was a delay in the police contacting the applicant after his initial report; that the officer who attended and spoke with him seemed dismissive and uninterested; and that when the officer attended, it was an inconvenient time, the officer insisted the matter be discussed then and was distracted by his radio being on. The review found that two of the complaints were dealt with to a reasonable standard and one was not. one recommendation was made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00089/16
    Police Body:
    Report, Police Scotland
    Date:
    1 November 2016
    Download:
    Download Report - Police Scotland
    89/16. The complaints in this case arose from police attending the applicant's son's home, forcing entry and subsequently arresting him. Five complaints were considered, namely: the police officers unnecessarily forced entry to his son's house; that after being forced, the door to his son's house was left insecure by police; that the police did not inform his son, his solicitor, the applicant or the applicant's wife of the existence of an arrest warrant; that the applicant's son was not allowed to dress properly when arrested and appeared in court in inappropriate clothing; and that at no time was the applicant's son formally charged or made aware of the reason for his arrest by the police. The review found that four complaints were dealt with to a reasonable standard while one complaint was not. One recommendation was made as a result.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00173/16
    Police Body:
    Report, Police Scotland
    Date:
    1 November 2016
    Download:
    Download Report - Police Scotland
    173/16. The complaints in this case arose from an officer attending the report of a seagull being shot in a shopping centre. Two complaints were reviewed, namely: that Police Scotland failed to record the shooting of the seagull as a crime; and that the police officer who attended the reported incident displayed a poor and unprofessional attitude. The review found that one of the complaints was dealt with to a reasonable standard and one was not. No recommendations have been made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00289/16
    Police Body:
    Report, Police Scotland
    Date:
    1 November 2016
    Download:
    Download Report - Police Scotland
    289/16. The complaint in this case arose from an on-going neighbour dispute. One complaint was reviewed, namely, that officers failed to take the applicant's complaint report or carry out proper enquiry. The review found that the complaint was dealt with to a reasonable standard. No further action is recommended in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00336/16
    Police Body:
    Report, Police Scotland
    Date:
    1 November 2016
    Download:
    Download Report - Police Scotland
    336/16. The complaints in this case arose from a telephone call made by an officer to the applicant and issues arising from the subsequent complaint investigation. Two complaints were reviewed, namely: that an officer telephoned the applicant, failed to listen to her concerns, failed to use the wording she understood and then terminated the call; and that an officer attended at the applicant's home without an appropriate adult being present when she had requested this. The review found that neither of the complaints were dealt with to a reasonable standard. Two recommendations were made in this connection.
  • Title:
    Report- Police Scotland
    Reference:
    PIRC/00190/16
    Police Body:
    Report, Police Scotland
    Date:
    1 November 2016
    Download:
    Download Report- Police Scotland
    190/16. The complaints in this case arose from an incident in which the applicant's son's car was stopped by police officers. Three complaints were reviewed, namely: that a police officer made an inappropriate comment about the applicant's son; that police officers lied to the applicant about his son speeding; and that police officers allowed access to the applicant's son's car after they had intimated a drug search would take place. The review found that all three complaints were dealt with to a reasonable standard. One recommendation was made.