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Reviews


The Police Investigations & Review Commissioner carries out independent review of the way in which police bodies operating in Scotland deal with complaints made by members of the public.

The Commissioner often publishes reports, known as Complaint Handling Reviews, in anonymised form. This is to provide assurance to the public that there is robust and independent oversight of police complaints handling in Scotland. On occasion a press release to highlight in the media an issue arising from a CHR may be issued, these can be found in the press centre.

Here you will find Complaint Handling Reviews published by the Commissioner.  All reviews are completely anonymised prior to publication. 

Click here to access reviews carried out under the Police Complaints Commissioner for Scotland.

  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00166/16
    Police Body:
    Report, Police Scotland
    Date:
    24 October 2016
    Download:
    Download Report - Police Scotland
    166/16. The complaint in this case arose from the applicant’s contact with police officers at Court X on 10 September 2015. One complaint was reviewed, namely: that police officers acted in an oppressive manner towards the applicant. The review found that the complaint was dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00182/16
    Police Body:
    Report, Police Scotland
    Date:
    24 October 2016
    Download:
    Download Report - Police Scotland
    182/16. The complaints in this case arose from the applicant’s arrest for a serious assault. Five complaints were considered: that police officers charged the applicant with assault on the basis that a female (Ms A) had a broken wrist, which the applicant did not believe was the case; that the applicant brought further information regarding the extent of Ms A’s injury to the attention of police officers, but nothing was done with this information; that the applicant was charged with an offence to support a police attempt to revoke a licensed premises licence; that the applicant was harassed by the police at her place of work; and that the applicant was given false information by the police regarding whether or not charges had been libelled against Ms A. The review found that one complaint was dealt with to a reasonable standard whilst the remaining four were not. Four recommendations were made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00197/16
    Police Body:
    Report, Police Scotland
    Date:
    24 October 2016
    Download:
    Download Report - Police Scotland
    197/16. The complaints in this case arose from the applicant being notified that he had committed an alleged speeding offence. Three complaints were considered: That Police Scotland failed to comply with Scottish Safety Camera Programme funding protocols; That Police Scotland failed to provide certain information relating to a speeding offence, but did provide inaccurate information; and That Police Scotland withheld certain evidence but did supply misleading evidence. The review found that one complaint was dealt with to a reasonable standard while the remaining two complaints were not. Two recommendations were made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00206/16
    Police Body:
    Report, Police Scotland
    Date:
    24 October 2016
    Download:
    Download Report - Police Scotland
    206/16. The complaints in this case arose from the applicant’s detention and interview in relation to an alleged offence. Two complaints were reviewed, namely: when the applicant attended at Police Office X he was not dealt with and was sent away; and when the applicant was interviewed, he did not believe that the officers were impartial or believed what he was telling them. The review found that both complaints were dealt with to a reasonable standard. No recommendations were made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00218/16
    Police Body:
    Report, Police Scotland
    Date:
    24 October 2016
    Download:
    Download Report - Police Scotland
    218/16. The complaints in this case arose when the applicant was accused of a speeding offence. Two complaints were reviewed, namely: that the Police Scotland speed camera operator focused on the applicant’s car; and that Police Scotland would not provide the applicant with the video evidence in relation to the offence. The review found that both complaints were dealt with to a reasonable standard. No recommendations were made. One learning point was identified.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00260/16
    Police Body:
    Report, Police Scotland
    Date:
    24 October 2016
    Download:
    Download Report - Police Scotland
    260/16. The complaints in this case arose from police attendance at a domestic incident. One complaint was reviewed, namely that officers from Police Scotland prevented the applicant from freely accessing his house to collect items of property. The review found that. the complaint was not dealt with to a reasonable standard. One recommendation was made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00502/14
    Police Body:
    Report, Police Scotland
    Date:
    24 October 2016
    Download:
    Download Report - Police Scotland
    502/14. The complaints in this case arose from an investigation into the alleged assault and robbery of the applicant’s son, Mr A and Mr A’s subsequent death. Nine complaints were reviewed, namely: that there was an unreasonable delay in gaining entry to the suspect’s address; that CCTV enquiries were not conducted properly; that the applicant was misinformed by the Family Liaison Officer; that Detective Sergeant Q behaved in an unprofessional manner; the police officers failed to remove onlookers as Mr A’s body was removed from the applicant’s home; that it was unnecessary for Police Scotland to remove the applicant from her home or remove her son’s belongings and that she was not advised which belongings were taken; that insufficient forensic examinations were conducted; that details of text messages between Mr A and Mr Y were not reported to the Crown Office and Procurator Fiscal Service (COPFS); and that there was a lack of action to safeguard Mr A after he reported to the police that he was in fear for his life. The review found that six of the complaints were dealt with to a reasonable standard and three were not. Five recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00016/15
    Police Body:
    Report, Police Scotland
    Date:
    17 October 2016
    Download:
    Download Report - Police Scotland
    16/15. The complaints in this case arose from the applicant reporting his brother to Police Scotland for alleged financial mismanagement of their mother's bank accounts. Six complaints were considered: 1. that Detective Constable D failed to fully investigate the applicant's report of financial abuse; 2. that Detective Constable D failed to provide the applicant with updates on the progress of the investigation; 3. that there was a delay in Detective Constable D interviewing the applicant's brother; 016/ 4. that Detective Constable D failed to explain to the applicant the reasons for the investigation's closure; 5. that Detective Constable D "rushed" the closure of the investigation; and 6. that Police Scotland took too long to deal with the applicant's complaint. The review found that three complaints were dealt with to a reasonable standard while the remaining three were not. Four recommendations were made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00107/16
    Police Body:
    Report, Police Scotland
    Date:
    17 October 2016
    Download:
    Download Report - Police Scotland
    107/16. The complaints in this case arose from an incident in which a police officer seized the applicant’s mobile phone. Two complaints were reviewed, namely: 1. that a police officer was uncivil; and 2. that the applicant’s phone was incorrectly seized; The review found that neither of the complaints were dealt with to a reasonable standard. Five recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00222/16
    Police Body:
    Report, Police Scotland
    Date:
    17 October 2016
    Download:
    Download Report - Police Scotland
    222/16. The complaints in this case arose from officers entering the applicant’s home and his subsequent arrest. Two complaints were reviewed, namely: 1. that officers entered the applicant’s home without his consent; and 2. that officers used excessive force during the applicant’s arrest. The review found that neither complaint was dealt with to a reasonable standard. Two recommendations were made in this connection.