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Reviews


The Police Investigations & Review Commissioner carries out independent review of the way in which police bodies operating in Scotland deal with complaints made by members of the public.

The Commissioner often publishes reports, known as Complaint Handling Reviews, in anonymised form. This is to provide assurance to the public that there is robust and independent oversight of police complaints handling in Scotland. On occasion a press release to highlight in the media an issue arising from a CHR may be issued, these can be found in the press centre.

Here you will find Complaint Handling Reviews published by the Commissioner.  All reviews are completely anonymised prior to publication. 

Click here to access reviews carried out under the Police Complaints Commissioner for Scotland.

  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00283/16
    Police Body:
    Report, Police Scotland
    Date:
    21 November 2016
    Download:
    Download Report - Police Scotland
    283/16. The complaint in this case arose from the applicant being accused of swearing at a police officer’s wife. One complaint was reviewed, namely: that a police officer attempted to influence the enquiry into a report made by his wife about the applicant. The review found that the complaint was dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00016/16
    Police Body:
    Report, Police Scotland
    Date:
    14 November 2016
    Download:
    Download Report - Police Scotland
    16/16. The complaints in this case arose from a Police Scotland investigation into allegations made by the applicant about his neighbour. Two complaints were considered: 1. That a police officer demonstrated bias in favour of the applicant’s neighbour during the investigation by not following the instructions of a senior officer; and 2. That a police officer divulged confidential and personal information about the applicant to the applicant’s neighbour and/or her daughter. It was found that neither of the complaints was dealt with to a reasonable standard, however for the reasons given in the report, no recommendations have been made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00073/16
    Police Body:
    Report, Police Scotland
    Date:
    14 November 2016
    Download:
    Download Report - Police Scotland
    73/16. The complaints in this case arose from an incident between the applicant, his ex-partner and her current partner. Four complaints were considered, namely: 1. that police officers did not record all details during the applicant’s interview; 2. the interview was not read back to the applicant and he was not asked to sign the record of the interview; 3. that the police did not contact the applicant’s partner whilst he was in custody; and 4. that insufficient enquiry was carried out by the police into an allegation the applicant had made. The review found that two complaints were dealt with to a reasonable standard while two complaints were not. Four recommendations were made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00217/16
    Police Body:
    Report, Police Scotland
    Date:
    14 November 2016
    Download:
    Download Report - Police Scotland
    217/16. The complaints in this case arose from an officer’s conversation with the applicant in relation to an ongoing complaint regarding noise pollution. One complaint was reviewed, namely that the officer allegedly made discriminatory remarks. The review found that the complaint was not dealt with to a reasonable standard. Two recommendations were made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00301/16
    Police Body:
    Report, Police Scotland
    Date:
    14 November 2016
    Download:
    Download Report - Police Scotland
    301/16. The complaint in this case arose from police attendance at the applicant’s home address in relation to an ongoing neighbour dispute. One complaint was reviewed, namely that Sergeant B behaved in a bullying manner by speaking aggressively, pointing in the applicant’s face, interrupting her and threatening her with arrest. The review found that the complaint was not dealt with to a reasonable standard. One recommendation was made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00157/16
    Police Body:
    Report, Police Scotland
    Date:
    8 November 2016
    Download:
    Download Report - Police Scotland
    157/16. The complaint in this case arose from an incident in which the applicant was arrested for alleged offences committed in a shopping centre. One complaint was reviewed, namely that the applicant was "falsely arrested and falsely charged". The review found that the complaint had been dealt with to a reasonable standard. No recommendations were made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00160/16
    Police Body:
    Report, Police Scotland
    Date:
    8 November 2016
    Download:
    Download Report - Police Scotland
    160/16. The complaint in this case arose from the attendance of police officers at the applicant's home address in connection with an incident on 1 January 2016. One complaint was reviewed, namely: that the applicant was assaulted in his own home and no investigation was carried out. The review found that the complaint was dealt with to a reasonable standard. No recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00227/16
    Police Body:
    Report, Police Scotland
    Date:
    8 November 2016
    Download:
    Download Report - Police Scotland
    227/16. The complaint in this case arose from the retention of the applicant's property whilst he was in custody. One complaint was reviewed, namely that the applicant's house key was lost whilst in the care of Police Scotland. The review found that the complaint was dealt with to a reasonable standard. No recommendations were made in this connection.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00264/16
    Police Body:
    Report, Police Scotland
    Date:
    8 November 2016
    Download:
    Download Report - Police Scotland
    264/16. The complaints in this case arose when police officers approached the applicant and two friends to speak with them in connection with a reported incident. Two complaints were reviewed, namely: that an officer behaved in an uncivil manner by shouting and swearing at the applicant; and that an officers used excessive force in the application of handcuffs. The review found that neither complaint was dealt with to a reasonable standard. Three recommendations were made.
  • Title:
    Report - Police Scotland
    Reference:
    PIRC/00300/16
    Police Body:
    Report, Police Scotland
    Date:
    8 November 2016
    Download:
    Download Report - Police Scotland
    300/16. The complaints in this case arose from an officer's attendance to speak with the applicant regarding an incident he reported. Three complaints were reviewed, namely: that there was a delay in the police contacting the applicant after his initial report; that the officer who attended and spoke with him seemed dismissive and uninterested; and that when the officer attended, it was an inconvenient time, the officer insisted the matter be discussed then and was distracted by his radio being on. The review found that two of the complaints were dealt with to a reasonable standard and one was not. one recommendation was made in this connection.